Below are common questions asked about our registration process. If your question that isn’t answered here, please contact us.
ACcepted forms of payment?
For online preregistration, we accept the four major credit/debit cards, Master Card, Visa, Discover and American Express. We do not accept PayPal or mailed in payments.
For onsite registration, we accept cash (US currency only) and the four major credit/debit cards, Master Card, Visa, Discover and American Express.
I AM UNDER THE AGE OF 18 AND WOULD LIKE TO ATTEND THE CONVENTION WITHOUT MY PARENT OR GUARDIAN OR MY CHILD IS UNDER 18 AND WOULD LIKE TO ATTEND. WHAT SHOULD I DO?
If the parent or guardian is attending along with the child, no notarized form is required.
If the child is 13 to 17 years of age, they may attend without a parent or guardian, but we require a completed and notarized Minor Consent Form to be brought to us. If the child does not have this form when they arrive or if it's not completed and notarized, they can not register. We will not accept parental permission granted over the phone or in an email.
If the child is under 13, they can only attend with a parent or guardian. Also, the supervising adult must be at least 18 years old.
Parents and guardians are requested to stay on property while their charges are at the convention. Younger attendees that need supervision should be with their parent or guardian at all times. Parents and guardians must also purchase a badge in order to attend the event with their child.
Thank you for your understanding in this matter and we apologize for the extra work. These policies are in place to protect the convention, it's staff and volunteers, the child and the parents.
If you have any questions about this, please email us at email@example.com
WHAT DOES "NOTARIZED" MEAN?
That means that you have gotten the parental permission form validated by a notary public. A notary will put a special stamp on the permission form to confirm that it really was signed by your parent or guardian, rather than by some random person with attractive penmanship. Notary services can generally be found at places like banks, post offices, copy shops and insurance agencies. If you're not sure where to find a notary in your neighborhood, the internet is an excellent place to start.
PLEASE NOTE: We will NOT accept the form if it hasn't been notarized, period. It may be difficult to locate a notary on short notice and they will want the guardian there, so please plan ahead.
MY CHILD IS UNDER THE AGE OF 8 AND THUS IS UNABLE TO PARTAKE IN ANY OF THE PROGRAMMING OR EVENTS. DO I NEED TO BUY A MEMBERSHIP FOR THEM?
Children under the age of 8 accompanied by parent or guardian will be admitted to the convention and receive a badge free of charge. Please inform staff of their age so we can give you the badge.
MY CHILD IS BETWEEN THE AGES OF 8 AND 17. DO I NEED TO BUY A MEMBERSHIP FOR THEM?
Children between the ages of 8 and 17 will be admitted to the convention at a discounted cost of $35.00 for pre-registration and $40.00 for on-site.
I AM PRE-REGISTERED. WHY HAVEN'T I RECEIVED CONFIRMATION OF MY REGISTRATION?
Confirmation emails are sent to all attendees upon registration, but sometimes they get lost or routed into your spam folder. If you have registered and have not yet received confirmation, you may send us an email inquiring about the status of your registration at firstname.lastname@example.org
I MISSED THE ONLINE REGISTRATION DEADLINE. DOES THIS MEAN I CAN'T ATTEND THE CONVENTION?
A bulk of our memberships are sold at the door! All you have to do is come to Registration, pay your membership fees, and off you go to have fun! Although you won't get the nifty $5 online registration discount, we're still happy to welcome you to New Years Furry Ball.
I REGISTERED FOR New Years Furry Ball ONLINE BUT NOW I FIND I AM UNABLE TO ATTEND. IS IT POSSIBLE TO GET A REFUND?
Purchased registration may be refunded before the close of preregistration (December 17th at Noon). Refunds and can only be requested by the person that purchased the badge and refunds are generally refunded back to the credit card used. Please email your refund or request to email@example.com.
OK, SO I'M REGISTERED. NOW WHAT?
Celebrate! NYFB is just around the corner. Not only did you save money by registering online, but you saved yourself precious time at the convention. Your confirmation email will arrive soon. Remember, whether you registered online or registering at the door, you must present a government issued photo ID to pick up your badge.
I HAVE PURCHASED A MEMBERSHIP AND WOULD LIKE TO UPGRADE. IS THIS POSSIBLE?
You can upgrade for an up-charge at the convention to either Sponsor or Supersponsor if supplies are available. Pre-registering discounts will still apply. Just let registration staff member know that you want to upgrade and we'll be happy to help you. Please have your ID and payment ready.